Privacy Policy
Sentinel Security Group (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our clients, website visitors, and stakeholders. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit www.sentinel-sg.com (the “Site”).
By accessing or using our Site and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide better services and enhance security. The types of information we collect include:
A. Personal Information
We may collect the following personal details when you contact us, request a quote, or use our services:
• Full name
• Email address
• Phone number
• Physical address
• Business name
• Payment details (processed securely via third-party payment providers)
B. Sensitive Information
Given the nature of our security services, we may collect confidential or sensitive information relevant to your security needs. Any such data is handled with strict confidentiality.
C. Technical Information
When you visit our Site, we automatically collect:
• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Clickstream data
• Log files for security monitoring
D. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, improve security measures, and analyze website traffic. You can control cookies via your browser settings.
2. How We Use Your Information
We use your data for the following purposes:
• To provide security services and fulfill contractual obligations
• To communicate with you regarding inquiries, contracts, and support requests
• To analyze and improve website performance
• To ensure compliance with legal and regulatory requirements
• To prevent fraud, unauthorized access, and cyber threats
• To send promotional materials (only with your consent)
We do not sell, trade, or share your personal data with third parties for marketing purposes.
3. How We Protect Your Information
Sentinel Security Group implements robust security measures, including:
• Encrypted data storage and secure servers
• Multi-factor authentication for authorized access
• Firewalls and intrusion detection systems
• Regular cybersecurity audits and vulnerability assessments
• Strict access controls limiting data access to authorized personnel
Despite these measures, no system is completely secure. If a data breach occurs, we will take immediate action and notify affected individuals as required by law.
4. Sharing & Disclosure of Information
We may share your information in the following circumstances:
A. Service Providers
We work with vetted third-party vendors to assist in providing our security services (e.g., cloud storage providers, IT security specialists, and payment processors).
B. Legal & Compliance Obligations
We may disclose your data if required by law, legal processes, or government agencies to:
• Prevent fraudulent activity
• Respond to law enforcement requests
• Comply with national security regulations
• Enforce our terms of service
C. Business Transfers
If Sentinel Security Group undergoes a merger, acquisition, or asset transfer, your data may be transferred as part of the transaction.
5. Jurisdiction & Compliance with State and Federal Laws
We operate in full compliance with:
• Florida’s Consumer Data Privacy Act (CDPA)
• California Consumer Privacy Act (CCPA) (for California residents)
• Virginia Consumer Data Protection Act (VCDPA) (for Virginia residents)
• General Data Protection Regulation (GDPR) (for EU residents, if applicable)
• Health Insurance Portability and Accountability Act (HIPAA) (if applicable to healthcare security services)
• Electronic Communications Privacy Act (ECPA)
• Other federal and state security and data protection laws
If you reside in a state or jurisdiction with stricter privacy laws, your rights under those laws will be honored.
6. Your Privacy Rights
A. Rights for U.S. Residents
Depending on your state, you may have the right to:
• Request access to personal data we collect
• Request deletion of your personal data
• Opt-out of data sharing (if applicable)
B. Rights Under GDPR (For EU Residents)
If applicable, EU residents may:
• Request a copy of their data
• Request correction or deletion of their data
• Restrict processing of personal data
• Withdraw consent for data processing
To exercise your rights, contact us at [Insert Contact Email].
7. Do Not Track (DNT) & Opt-Out Preferences
Some browsers allow Do Not Track (DNT) settings. While we respect privacy, there is no industry standard for responding to DNT signals, and we may not be able to honor all such requests.
To opt out of marketing emails, you may unsubscribe via the link provided in each email.
8. Data Retention Policy
We retain personal data only for as long as necessary to:
• Provide our services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements
Once no longer needed, we securely delete or anonymize data.
9. Children’s Privacy (COPPA Compliance)
Our services are not intended for children under 13, and we do not knowingly collect personal information from minors. If we discover such data, it will be deleted immediately.
10. Limitation of Liability
By using our Site, you agree that:
• Sentinel Security Group is not liable for unauthorized access to or loss of your data due to external breaches, cyberattacks, or third-party vulnerabilities.
• We are not responsible for data shared with third-party services or external links on our Site.
• We provide information and services on an “as-is” basis, with no warranties regarding uninterrupted service or error-free operations.
To the fullest extent permitted by law, Sentinel Security Group shall not be liable for indirect, incidental, or consequential damages arising from your use of our Site or services.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, security practices, or business operations. The latest version will always be posted on this page.
Your continued use of our Site constitutes acceptance of any updates.
12. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us.
Legal Disclaimer
Sentinel Security Group (“we,” “us,” or “our”) is committed to complying with all applicable federal, state, and international privacy laws. However, we do not guarantee absolute compliance with every data protection law worldwide.
By using our website, you acknowledge that:
• Your access to the Site and services is at your own risk.
• Sentinel Security Group is not liable for legal claims arising from jurisdictional conflicts, regulatory non-compliance outside our operational control, or third-party data handling practices.
• Any disputes related to this Privacy Policy shall be governed by Florida law and resolved in the appropriate jurisdiction.
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WIX Platform Disclaimer
Our website is hosted on WIX.com, which provides us with an online platform to offer our services. Your data may be stored through WIX’s data storage, databases, and general applications. WIX implements industry-standard security measures, including encryption, firewalls, and secure access controls, to protect user data.
Additionally, WIX automatically collects technical and analytical data from website visitors, including:
• IP addresses
• Browser and device information
• Interaction with the website
WIX and its service providers may use cookies and tracking technologies to enhance user experience and improve site performance. For more details on how WIX processes visitor data, please review WIX’s Privacy Policy.
By using our website, you acknowledge and agree that your data may be processed and stored by WIX in accordance with their privacy practices.